Literally one week after highlighting the business risk of having a single communication line to the internet, that risk is cruelly exposed at the IChemE by a workman digging up the road (I should point out that contrary to popular rumour he wasn’t sponsored by IndigoBlue).
Internet connectivity, primarily for email, is now the lifeblood of every organisation; lose it and your productivity will plummet. An errant workman can easily cause a week of down time. This is a surprisingly common issue, and yet the solution of a second line is relatively easy to implement and is certainly cost effective.