Posts Tagged ‘usability’

Using SharePoint for Intranets … with care

Wednesday, June 9th, 2010

SharePoint is a popular choice for Intranets, and with the release of SharePoint 2010, is likely to become even more popular.

There have, however (in common with other areas of IT), been some expensive failures.

With this in mind, there is some useful advice in Jacob Nielsen’s latest article “Does SharePoint Destroy Intranet Design?“, particularly the need to carefully consider the needs of the target audience.

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Donation Usability: Increasing Online Giving

Monday, March 30th, 2009

Charities wishing to increase online donations will find website usability guru Jakob Nielsen’s article on Donation Usability very useful and informative.

The key points are:

  • Need a clear statement of what the charity is about and how donations are used
  • Poor usability kills donations
  • Good links to the user’s local group for the charity (with consistent look) are important
  • Online donation accounts for 10% and is rising

    • A full report with detailed guidelines is also available for download for $99. Other reports of theirs I’ve read have been good value.

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